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Offload your Oracle Cloud ERP Support to Our QUICKFIX Services

We provide ERP support services that offer smarter, simpler, and quicker solutions for your Oracle Cloud ERP bugs and issues, whether you need functional or technical assistance. Our QuickFix Solutions are designed to address your needs efficiently.

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Offload your Oracle Cloud ERP Support to Our QUICKFIX Services

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About PanAscent

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Our Vision

Our vision at PanAscent is to become the go-to provider of ERP support services for Oracle Cloud ERP customers who do not require dedicated support partners. We aim to achieve this through our QuickFix Solutions, offering guaranteed delivery within 1 week for small fixes needed in your ERP systems.

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Our Delivery Model

Our focus is to deliver quicker, smarter, and simpler solutions for your ERP support services needs. Here’s a brief workflow for your support requirements with Oracle Cloud ERP:

Step 1: The customer reaches out to us for support requirements.

Step 2: We set up a call with the customer within the next 24 hours and categorize the issue into the 'QuickFix Solutions' bucket or the 'CR/Enhancement' bucket.

Step 3: If your issue falls into our 'QuickFix Solutions' bucket, we go into high gear and guarantee delivery within 1 week. If it falls under the 'CR/Enhancement' bucket, we will provide effort estimates and deliver within the promised timelines.

For more details:

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Problems We are addressing

We are here with an innovative support approach to address the countless hassles encountered by small-scale Oracle Cloud ERP customers through our QuickFix Solutions. The salient features of our ERP support services model include:

- Replace the need for dedicated support engagement with our QuickFix approach via individual tickets for each issue.

- No long-term commitment until confidence is gained in us.

- No paperwork hassles with our digital SOPs.

- No more billing concerns with our transparent and standardized billing methodology.

- A pocket-friendly solution for your simple bugs.

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Most Common Use Cases

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BIP/OTBI Reporting Support

New OTBI analysis/dashboard

BIP/OTBI Reporting Support

Many of our customers reach out to us for quick fixes to their existing BIP reports, often seeking our ERP support services. A few examples of these requests include: adding new columns to an existing report, addressing data returned with issues, making layout changes to a report, and setting up report security. Our expertise in Oracle Cl

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Approval Hierarchy Setup

New OTBI analysis/dashboard

BIP/OTBI Reporting Support

After go-live, our customers realized that the approval hierarchy needed adjustments for certain business flows, such as salary hikes for employees and high-value order approvals, to better align with their ERP support services, particularly within the Oracle Cloud ERP framework provided by QuickFix Solutions.

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New OTBI analysis/dashboard

The need for new OTBI reports, analyses, or dashboards frequently arises from top-level management. Our customers often reach out to us for simple adhoc reports or dashboards to be built, especially as part of our ERP support services for Oracle Cloud ERP through QuickFix Solutions.

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OIC Integration Support

Audit concerns with Roles

New OTBI analysis/dashboard

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UI customizations

Audit concerns with Roles

The need for new OTBI reports, analysis, or dashboards keeps arising periodically from top-level management. Our customers frequently reach out to us for ERP support services, requesting simple ad hoc reports and dashboards to be built, especially in the context of Oracle Cloud ERP. QuickFix Solutions is here to assist with these requirements.

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Audit concerns with Roles

During our regular internal audit, our auditors discovered that some users have access that exceeds what is necessary. As part of our ERP support services, our customers often reach out to us for assistance in creating custom roles within Oracle Cloud ERP to meet the audit requirements, ensuring compliance and security.

Offload your Oracle Cloud ERP Support to Our QUICKFIX Services

Offload your Oracle Cloud ERP Support to Our QUICKFIX Services